Rimini Street, a third-party maintenance and support provider for enterprise software, has announced that online auction retailer uBid.com, part of Enable Holdings, an asset recovery products company, has confirmed its earlier decision to switch support for its Siebel system to Rimini.

 

Since moving to Rimini Street Support, uBid.com has achieved what the Riminians characterize as significant annual support cost savings.

 

UBid.com, with over five million registered customers and more than $1 billion in cumulative product sales, buys brand name excess inventory and auctions it to consumers through its online site. Consumers also have access to excess inventory through uBid.com's new sister site RedTag.com, which offers brand name merchandise in a fixed price format.

 

As part of its IT plan, uBid.com sought to reduce annual software support costs while continuing to use its existing Siebel software investment. "UBid.com relies on its Siebel CRM system," said Sally Dahl, vice president, Seller Solutions Center, Enable Holdings. "After a detailed review and comparison, we found that Rimini Street delivers better support and more responsive service compared to the software vendor."

 

Seth Ravin, president and CEO, Rimini Street, claims that his company’s other Global, Fortune 500, mid-market, and public sector organizations achieve average savings of more than 50 percent in annual support costs. Company officials claim Siebel, PeopleSoft, JD Edwards, and SAP (News - Alert) licensees save at least 50 percent in annual support fees and to remain on their current software release without any required upgrades or migrations through 2020 and beyond.

 

In October TMC reported that Rimini announced record results in the third quarter of 2008, once again surpassing operating plans and sales goals, with an all time record for new clients, sales bookings, invoicing, and revenue.

 

For the third quarter of 2008, Rimini Street's revenue, bookings, and invoicing all more than tripled compared to third quarter 2007 results, company officials said, adding that third quarter 2008 sales bookings and invoicing increased over 400 percent and revenue increased over 100 percent quarter over quarter compared to second quarter 2008.